The suite was quite comfortable and had plenty of charging outlets, which made it convenient. The location provided easy access to the highway and several dining options nearby. However, I faced significant delays with the room maintenance, particularly with a plugged sink that took ages to get fixed. Breakfast was disappointing, offering cold sausage and lackluster menu choices, which was unexpected considering previous visits.

Nice place with great internet access, free parking, and a well-equipped fitness center. I still remember how the staff helped me with my heavy baggage during my first stay. I highly recommend it. I'm coming back for a weekend!

It was just a great fit for a weekend adventure in Lancaster with good price value. The free breakfast was fine for what we needed and saved us time. Make sure to enjoy the lobby area in the evening with other families!

a wonderful stay made special by the exceptional service, even during tough times like our family emergency

Exceptional service with friendly staff.

The rooms feature a kitchenette with a microwave and refrigerator, making it easy to store and heat snacks, which is great for families. On-site parking provides direct convenience for getting in and out without hassle.

Unfortunately, cleanliness left a lot to be desired. several guests reported dirty carpets and stains on furniture. The breakfast offerings also had major shortcomings, with numerous mentions of missing items and refill delays. The rooms had outdated design elements, with carpeting instead of hard flooring, which feels pretty archaic given today's standards. Additionally, noise from adjacent rooms was an issue, disrupting the peace during the stay.

I really enjoyed my stay. The spacious King Suite with Sofa Bed was perfect. It featured a cozy seating area and a kitchenette. Breakfast included a good array of pastries and fresh fruits. The staff was very helpful throughout my visit. 😊

Not worth the money for families

The most surprising part was the room layout, really spacious, separated the living area from the bedroom which was great! And Denise, oh my god, she was a gem. She.

It definitely wasn't cheap, but I guess that's what you pay for some semblance of comfort.

The overall style of the hotel felt modern and inviting, with spacious areas that made it easy to navigate, especially for seniors like myself. I truly appreciated the cleanliness, which added to a lovely stay.

More staff assistance for senior guests would help.

this was my second stay in lancaster, and springhill suites exceeded my expectations. the staff was amazing and really took care of our needs. the breakfast included fresh fruits and a variety of pastries that were delicious.

the air conditioning was noisy

The check-in process felt a bit slow, but once I got to my room, it was clean and comfortable. The room had a nice layout, which made it easy to relax after a long day. Breakfast was decent but missed some items like orange juice and cereal on the morning I was there. It felt limited and left a bit to be desired. The pool area looked like it needed some maintenance. the water was quite cold. I also had some trouble with the air conditioning—it was noisy and distracting while trying to sleep. The staff, however, were friendly and accommodating, which made things feel a bit better. The fridge in my room was working well and kept all my drinks cold. I appreciate the effort to maintain cleanliness in the common areas but noticed that the carpets could use a good deep clean. All in all, some improvements in food variety and maintenance could make a big difference.

The room was spacious and comfortable, featuring a cozy seating area with a sofa perfect for relaxing. The kitchenette included a microwave and refrigerator, which made it convenient for storing snacks. Breakfast was a delight with a good selection including fresh fruits and pastries.

Parking spaces were a bit tight.

The spacious King Suite with Sofa Bed was perfect for our stay. The kitchenette made it convenient to store drinks and snacks, and the breakfast included fresh fruits and pastries which were delightful. I appreciated the nice location, which was close to medical services we needed to visit. However, I did notice that some areas could use a deep clean, particularly the carpets.

The hotel's modern decor was inviting, featuring spacious areas that were easy to navigate. I appreciated the cleanliness throughout my stay, which made me feel comfortable and safe as a senior traveler.

More staff assistance for senior guests would help.